The present general conditions apply and house rules to all reservations for the Rainbow Inn Guesthouse. They are an integral part of the contract.

Welcome to Rainbow Inn! To ensure the smooth progress of your stay in our guesthouse, please familiarize yourself with the following rules covering safety, mutual respect, and Swiss laws.

Friendliness and Respect:

• Our guesthouse is not a freely accessible public space. Please enjoy the common areas with friendliness and respect for the privacy of our guests, as well as consideration for our neighborhood.
• Access is restricted, and any visits must be authorized in advance by the management. Visits after 11 PM are not permitted.

Rooms:

• Please maintain cleanliness in your room and leave it in the condition you found it upon arrival.
• No meals are allowed in the rooms. Please use the designated areas for this purpose.
• Avoid storing food in the rooms or on window sills.
• Observe noise moderation rules after 10 PM.
• Complimentary Wifi access is provided, but no compensation is available for malfunctions. The download of illegal content is strictly prohibited.
• Keep an eye on your personal belongings, as we disclaim any responsibility for losses or thefts.

Common Areas:

• The kitchen and common spaces are freely available to guests, equipped with a microwave, refrigerator, coffee machine, and utensils.
• Maintain cleanliness in the kitchen. Return everything you used before your departure and respect the property of other guests.
• Upon departure, please take back anything you stored in the fridge or in the room.

Bathrooms:

• Sanitary areas and showers must remain clean at all times. Anal cleansing in showers is prohibited. Charges will apply for additional cleaning or damage.

General Provisions:

• Smoking is strictly prohibited throughout the establishment, including in the rooms (including electronic cigarettes or vaporizers).
• Access is reserved for individuals aged 18 and over. Reception of external visitors is allowed with prior agreement.
• Rooms must be returned in perfect condition. The guest assumes full responsibility for any damages caused.
• In case of key loss, a flat fee of 150 CHF will be charged.

Eco-Tourism:

• Let’s contribute together to environmental preservation:
• Turn off unnecessary lights.
• Conserve water, especially during showers.
• Use toilets exclusively for toilet paper.
• Limit the use of towels to actual needs.

Our customers

The Rainbow Inn is a Guesthouse exclusively reserved for men and the person must be at least 18 years of age.

Payment due for the reservation

The total amount of the reservation (including only the accommodation tax, no the extras, no  parking) is due at the moment when checking in. The VAT tax is included in our price.

Types of payment accepted

The types of payment accepted are as follows: Cash (CHF, EUR and US$), credit cards ( no AMEX) and debit cards (ec-direct, PostCard). No TWINT

Credit card details as guarantee for the reservation

In order to obtain a firm room reservation which is guaranteed, the credit card details are required. We dont charge the carte.

Having a firm reservation which is guaranteed

The availability and the choice of the room are only guaranteed when having received a room confirmation from us along with the check-in voucher.

Our terms and conditions of the cancellation policy

In case of cancellation: 7 days before the date of reservation: no cancellation fees,

3 – 6 days before: a cancellation fee of 10 % of the total price will be invoiced and debited.

2 days before: a cancellation fee of 20 % of the total price will be invoiced and debited.

1 day before: a cancellation fee of 30 % of the total price will be invoiced and debited.

the same day: a cancellation fee of 60 % of the total price will be invoiced and debited.

Modification of a reservation

A modification of a firm reservation must be received in writing as soon as possible, not later than 7 days before the reservation date. Depending on availability, certains modifications cannot be provided nor insured.

Check-in time / Check-out time

You are asked to check-in for the Guesthouse at the reception of the Pink Beach Sauna (Avenue de Tivoli 9) not earlier than the time indicated below.

The day of your departure you have to vacate your room not later than the time indicated below.

In case of delayed departure, an extra night might be charged.

– Check-in time (starting from) : 14h

– Check-out time :11h

Delayed arrival or early departure

In case of delayed arrival or early departure no refund will be granted.

Situation of force majeure

If a modification or a cancellation is due to a situation of force majeure, no refunds or compensation can be requested.

Damage or extra time for clean-up work due to improper use

In case of damage or improper use of a room and/or other facilities caused by people, costs are entirely at their expense. Furthermore, owners of animals are responsible for any inconvenience caused by their behaviour, including damage.

Place of jurisdiction

The place of jurisdiction is Lausanne.

Thank you for your understanding and cooperation in making your stay at Rainbow Inn an enjoyable experience.